Blog | Maryland Medical Billers | Baltimore, MD

1. What does Maryland Medical Billers do?

Maryland Medical Billers provides medical billing support for healthcare, specialty medical, behavioral health, and mental health practices. We help with claims submission, claims follow-up, denial management, payment posting, accounts receivable follow-up, credentialing support, and revenue cycle management.

2. What types of practices do you work with?

We work with orthopedic surgeons, cardiologists, gastroenterologists, oncologists, neurologists, psychiatrists, psychologists, psychiatric nurse practitioners, therapists, counselors, social workers, group therapy practices, behavioral health clinics, substance use treatment providers, and telehealth mental health practices.

3. Do you only work with mental health providers?

No. While we support behavioral health and mental health practices, we also work with specialty medical providers such as orthopedic surgeons, cardiologists, gastroenterologists, oncologists, and neurologists.

4. How much do your services cost?

Our pricing typically ranges from 6% to 8% of collections, depending on the practice type, claim volume, payer mix, billing complexity, and services needed. After learning more about your practice, we can recommend the best pricing structure.

5. Do you offer full revenue cycle management?

Yes. We can support the full revenue cycle, including claims submission, claims follow-up, denial management, payment posting, AR follow-up, reporting, and billing workflow support.

6. Can you help with denied or rejected claims?

Yes. We review denied and rejected claims, identify the reason for the issue, correct claim errors when possible, resubmit claims when appropriate, and help reduce repeated billing problems.

7. Can you help clean up old unpaid claims or aging AR?

Yes. We can help review aging accounts receivable, unpaid claims, denied claims, and unresolved payer issues to identify potential revenue recovery opportunities.

8. Do you help with provider credentialing?

Yes. We can assist with provider credentialing support, insurance credentialing, CAQH setup or maintenance, payer enrollment, and credentialing follow-up.

9. Can you work with our current EHR or billing software?

In many cases, yes. We can work with a variety of EHR, billing, and practice management systems. During onboarding, we will ask what system you use and review what access or workflow is needed.

10. Do you work with Medicaid, Medicare, and commercial insurance?

Yes. We can support practices that bill Medicaid, Medicare, commercial insurance, private pay, or a mix of payers. The exact workflow depends on your specialty, payer contracts, and billing setup.

11. How do you protect patient information?

We take privacy seriously and avoid collecting patient-specific information unless it is necessary and shared through the appropriate secure process. During early intake, we ask for practice-level information only and advise clients not to send patient names, dates of birth, insurance IDs, diagnosis details, or other protected health information through unsecured channels.

12. How quickly can you get started?

The start time depends on how quickly we receive the information needed for onboarding, including practice details, provider information, payer list, EHR access, billing reports, and credentialing status. Once the required information is reviewed, we can outline the next steps and timeline.

13. Do you replace our current biller or work alongside them?

We can do either. Some practices hire us to fully manage billing, while others need support with denials, AR cleanup, credentialing, claims follow-up, or specific billing projects.

14. What information do you need from us to get started?

We usually need your practice name, provider list, payer list, EHR or billing software information, claims volume, monthly collections estimate, current billing challenges, denial or AR reports if available, and credentialing status.

15. Why should we choose Maryland Medical Billers?

Maryland Medical Billers offers boutique-level support for small to mid-sized practices that want personal attention, organized billing workflows, better claims follow-up, denial support, and clearer revenue cycle visibility. Our goal is to help your practice reduce billing stress and improve collections with confidence.