FAQs | Maryland Medical Billers | Baltimore, MD

No. While we support behavioral health and mental health practices, we also work with specialty medical providers such as orthopedic surgeons, cardiologists, gastroenterologists, oncologists, and neurologists.

Our pricing typically ranges from 6% to 8% of collections, depending on the practice type, claim volume, payer mix, billing complexity, and services needed. After learning more about your practice, we can recommend the best pricing structure.

Yes. We can support the full revenue cycle, including claims submission, claims follow-up, denial management, payment posting, AR follow-up, reporting, and billing workflow support.

Yes. We review denied and rejected claims, identify the reason for the issue, correct claim errors when possible, resubmit claims when appropriate, and help reduce repeated billing problems.

Yes. We can help review aging accounts receivable, unpaid claims, denied claims, and unresolved payer issues to identify potential revenue recovery opportunities.

Yes. We can assist with provider credentialing support, insurance credentialing, CAQH setup or maintenance, payer enrollment, and credentialing follow-up.

In many cases, yes. We can work with a variety of EHR, billing, and practice management systems. During onboarding, we will ask what system you use and review what access or workflow is needed.

We take privacy seriously and avoid collecting patient-specific information unless it is necessary and shared through the appropriate secure process. During early intake, we ask for practice-level information only and advise clients not to send patient names, dates of birth, insurance IDs, diagnosis details, or other protected health information through unsecured channels.

The start time depends on how quickly we receive the information needed for onboarding, including practice details, provider information, payer list, EHR access, billing reports, and credentialing status. Once the required information is reviewed, we can outline the next steps and timeline.

We can do either. Some practices hire us to fully manage billing, while others need support with denials, AR cleanup, credentialing, claims follow-up, or specific billing projects.

We usually need your practice name, provider list, payer list, EHR or billing software information, claims volume, monthly collections estimate, current billing challenges, denial or AR reports if available, and credentialing status.

Maryland Medical Billers offers boutique-level support for small to mid-sized practices that want personal attention, organized billing workflows, better claims follow-up, denial support, and clearer revenue cycle visibility. Our goal is to help your practice reduce billing stress and improve collections with confidence.

Yes. Maryland Medical Billers is especially positioned to support behavioral health and mental health providers, including therapists, counselors, social workers, psychologists, psychiatrists, psychiatric nurse practitioners, and small group practices. Behavioral health billing involves coding and authorization rules that differ from general medical claims billing, and our team has built specific processes around those differences.

Yes. Denial management is one of the core services we offer. This includes reviewing denied claims, identifying the reason for denial, correcting claim issues, resubmitting when appropriate, and helping practices reduce repeated billing errors. We also track denial patterns across an account so the same mistake does not keep happening month after month.

Yes. Credentialing support may include CAQH setup or maintenance, payer enrollment assistance, insurance panel applications, provider information updates, and tracking credentialing status. Insurance credentialing delays are one of the most common causes of unexpected revenue gaps for new or growing practices, and we treat credentialing as an active project rather than a one-time form submission.

Yes. Maryland Medical Billers can help new or growing practices set up billing workflows, organize payer information, verify insurance processes, prepare for claims submission, and establish reporting systems. This is especially useful for providers opening a new practice location or adding a new provider to an existing group.

Yes. Maryland Medicaid-related billing and enrollment support can be part of the service offering. Providers who want to bill Maryland Medicaid generally need to enroll through ePREP, Maryland’s online provider enrollment portal. We help track this process so providers are not left waiting indefinitely on enrollment status.

Yes. Behavioral health providers in Maryland may interact with Carelon Behavioral Health of Maryland, which serves as Maryland’s ASO for Medicaid participants receiving behavioral healthcare. Maryland Medical Billers positions itself as a billing support resource for providers navigating behavioral health claims and administrative requirements tied to this system.

Yes. Full revenue cycle management may include claims submission, payment posting, denial management, AR follow-up, patient balance tracking, monthly reporting, and billing process improvement. We build this around your specific payer mix rather than applying a generic template to every account.

Yes. Billing cleanup and old AR recovery can help practices review unpaid claims, aging balances, rejected claims, and unresolved payer issues to identify missed revenue opportunities. Many practices are surprised to learn how much of their aging AR is still recoverable once someone actually has time to work through it.

Once onboarded, our team handles insurance verification and eligibility checks before patient visits, submits claims promptly after services are rendered, follows up on anything outstanding, manages denials as they come in, and posts payments as they arrive. You receive regular reporting so you always know the status of your revenue cycle without having to ask.

We typically need access to your billing system or EHR billing setup, payer contracts or fee schedules, and any outstanding claims or aging AR reports you already have. From there, we can begin a billing audit to identify immediate opportunities before building out the ongoing process.

In most cases, our team can begin reviewing aging accounts receivable and denied claims within the first few days of onboarding. Older claims may take longer to resolve depending on payer timely filing limits, which is why addressing a backlog sooner rather than later matters.

Orthopedic Surgeons
Cardiologists
Gastroenterologists
Oncologists
Neurologists
Psychiatrists
Psychologists
Psychiatric nurse practitioners
Therapists and counselors
LCPCs, LGPCs, LMFTs
LCSW-Cs, LMSWs, and social workers
Group therapy practices
Behavioral health clinics
Substance use treatment providers
Telehealth mental health practices
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Small medical practices
Mental health practices
Behavioral health providers
Therapists and counselors
Psychiatrists and psychiatric nurse practitioners
Group practices and expanding private practices
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Medical billing and claims submission
Claims follow-up and denial management
Payment posting and AR follow-up
Insurance verification and eligibility checks
Provider credentialing and payer enrollment
Revenue cycle reporting and billing cleanup
For More Information **Click Here**

Request a free medical billing consultation and find out where your practice may be losing revenue.

Maryland Medical Billers
Phone: (410) 874-0176
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